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Accessibilité numérique, on y travaille !

At the Lille European Metropolis Tourist Office, we love it when everyone can benefit from our information, without exception. Whether you’re a keyboard pro, a mouse enthusiast, a screen reader user or a smartphone navigator, whether you have a disability or not… our aim is to make your visit to our site smooth and enjoyable for everyone.

The Lille European Metropolis Tourist Office is therefore committed to making its internet, intranet and extranet sites accessible in accordance with article 47 of law no. 2005-102 of 11 February 2005.

Where do we stand today?

Let’s be clear: our site is not yet compliant with the RGAA (Référentiel Général d’Amélioration de l’Accessibilité) criteria.

But it doesn’t have to be that way! We’ve decided to roll up our sleeves and overhaul our site from top to bottom to incorporate the 106 accessibility criteria right from the redesign stage.

What we do in concrete terms

  • Appointment of an RGAA referent
  • Training our teams in digital accessibility
  • Technical and graphic overhaul of the website
  • Content rewritten and adapted for greater readability and clarity
  • Regular testing to ensure that every step is taken in the right direction

What next?

When our new site is ready, it will undergo a full audit by an independent expert.

The results will be made public and we will then publish an official declaration of accessibility.

And you can help us!

If, while browsing our site, you come across a blockage or navigation difficulty, please let our referent know:

📧 Aude Wavrant Augrain – a.wavrant@lilletourism.com

Every feedback counts to make our site more inclusive, more comfortable and more welcoming.