Mobility and practical information to prepare for your stay

Getting around Lille and its metropolitan area is easy. Its public transport network and soft mobility solutions make it accessible to all. Here you’ll find all the practical information you need to make the most of your stay in the capital of Flanders.

Choose transport in common

The Ilevia transport network allows you to take the metro, tramway or bus to get around easily. The Lille metro was the first 100% automatic metro in the world, created in 1983, linking 60 stations over 45km.

M1: Lille CHU-Eurasanté <> Villeneuve d’Ascq 4 Cantons Stade Pierre Mauroy
M2: Lomme Saint-Philibert <> Tourcoing CH. Dron

Streetcar R: Roubaix Eurotéléport <> Gare Lille Flandres
Streetcar T: Tourcoing center <> Gare Lille Flandres

Public transport runs every day of the year, except May 1st.

To find out the best route for your location, download the Ilevia application. Open it and identify your departure and arrival locations to find out the best way to reach your destination.

Rent your own bike with V'lille

This 24/7 service lets you rent a bike for 24 hours or 7 days. No need to return your bike to your accommodation, just leave it at one of the 260 stations in the Lille area.

V’lille costs €1.80 for a 24-hour subscription.

Electrically-assisted bikes and scooters are deployed in and around Lille. Download the Lime application (bike + scooter) or Tier Mobility (bike only) to find the soft mobility nearest you.

Prefer to keep your bike with you, all the time and everywhere? Rent a bike from a rental agency. Le Grand Huit offers you a wide choice of solutions for getting around.

Places open during public holidays

If you’re traveling to Lille, you’ll be able to take advantage of the city’s department stores and shopping centers, as well as a number of cafés, restaurants and nightlife venues that are open on certain public holidays. Please check with your favorite stores to make sure they’re open.

City map and documentation

Need to find your way around the city? Check it out by clicking on this link, or visit the Lille Tourist Office on Place Rihour. You’ll find all the tourist information you need.

Getting there

Parking and parking lots

Lille offers a wide range of parking lots. Consult the map of secure parking spaces to find out where you can park your vehicle with peace of mind.

Pollution control and Crit'air sticker

The Crit’Air sticker is only compulsory in Lille during pollution peaks. In such cases, only green, 1, 2 and 3 stickers are authorized. Since January 1, 2024, vignettes 4 are no longer authorized to circulate in the city during pollution peaks.

Emergency numbers

European emergency call (SAMU, fire department and police)
Dial 112. It puts you in touch with the following emergency services: police, fire department, SAMU. Handy if you don’t know whether your emergency requires the help of the fire department or SAMU.
Medical emergencies
- SAMU – 15
- Lille University Hospital – 03 20 44 59 62
- Fire department – 18
- Pharmacies on call – 32 37
- Homeless shelter – 115
- Children at risk – 119
- Poison control center – 0800595959
Security
- Police – 17
- Police nationale – 03 59 22 88 20
- National police station – 03 62 59 8000
- Emergency accommodation – 115
- Child abuse – 119
- Domestic violence – 3919
- Bomb alert: if you have information that could help investigators – 197
- Kidnapping alert – 197
- France victimes: if you are a victim or witness of violence that harms you – 116006
- Scam info – 0805808517
Troubleshooting and emergencies
- Water emergency – 09 69 32 22 12
- Emergency electricity – 09 72 67 50 59
- Gas emergency – 0 800 47 33 33
- Train emergency – 31 17
- Aeronautical emergency – 191
Lille Metropole
- Switchboard – 03 20 21 22 23
- Security – 03 20 21 22 22
- Lost & Found – 03 20 18 12 91
Deaf and hearing-impaired people
Dial 114 by fax or SMS

The essentials Live this experience

How do I get to Lille?According to my mode of transport

Whether you’re traveling by train, bus, car, camper van, plane or bike, you’ll find all the information you need for your journey.

Find out more

Fill your gourdfreely and easily

There are several drinking water fountains throughout the town. You’ll find plenty of establishments happy to fill your water bottle. The Lille metropolitan area, which is committed to reducing plastic waste, invites you to bring your own reusable water bottle.

Travel with your dog

Dogs are welcome in many establishments in and around Lille. If you wish to take public transport, only small dogs are accepted, provided they are placed in a basket.

Ideas for exits

The Lille Tourist Office has put together a list of the best places to go and things to do in Lille and the surrounding area. Get ready to spend some of your best moments with us!